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Which of the following statements is NOT true regarding the process analysis tools? Part 2 A. Service blueprinting is designed to help focus on the

Which of the following statements is NOT true regarding the process analysis tools? Part 2 A. Service blueprinting is designed to help focus on the customer interaction part of the process. B. A process chart is different than a flowchart. C. Process mapping is another name for time-function mapping. D. Time-function mapping extends value-stream mapping to include suppliers.

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