Which of the following statements is true?

If the balanced scorecard is correctly constructed, the performance measures should be independent of each other so that bad performance on one measure will not result in bad performance on another performance measure.

If improvement in a performance measure on a balanced scorecard should lead to improvement in another performance measure but does not, then employees must work harder.

Multiple Choice

Only statement I is true.

Only statement II is true.

Both statements are true.

Neither statement is true.