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Which of the order below best describes the cause-and-effect relationship between different objectives of a Balanced Scorecard? Improve customer loyalty; Increase return on investment; Decrease
Which of the order below best describes the cause-and-effect relationship between different objectives of a Balanced Scorecard?
- Improve customer loyalty;
- Increase return on investment;
- Decrease product defection rate;
- Improve production employees skills.
a.1243
b.4312
c.2431
d.2143
e.3214
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Cost Accounting A Managerial Emphasis
Authors: Charles T. Horngren, George Foster, Srikant M. Datar
8th Edition
0131810669, 978-0131810662
