. Which patient has the oldest balance and may need to be sent to collections? . There was a clearinghouse issue that resulted in all the claims for one payer being rejected for a week. For which payer did the clearinghouse reject claims? . What insurance, having the highest balance, would it be most prudent to follow up with first? . Ifall claims are less than 14 months old, to which patient does the oldest claim and insurance belong? . Which patient likely received the same service on three dates in a row