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Whit Which the following is a necessity to a successful service level agreement ( SLAs ) ? A The language and temms used in the

Whit Which the following is a necessity to a successful service level agreement (SLAs)?
A The language and temms used in the SLA should be commonly understood by all parties
B Base the Sld on system-based metrics that are useful to the senvice provider
C. In order to promote consistent senvice, they should be carried forward, unchanged, from one
D vague largets, such as those related to user experience, should be avoided
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