Why is considering the audience for a message so crucial to successful communication? Distinguish between formal and informal communication in the workplace. What cues in the workplace can help you decipher how proper your communication should be in a given context? Our writing and the way we speak to others often have a significant impact on how we are viewed as professional or competent in the workplace. Why do you think that is the case? Discuss an example you have experienced where a person's professionalism or credibility was questioned by mistakes in their communication or presentation of a message.