Why might an individual seek an alternative remedy when they could use the court system? Which of the following is correct?

Remedies outside the court system will impose greater penalties on the party who has committed a breach or wrongdoingThe parties, by using alternative remedies to obtain a judgment, are able to avoid the use of law in solving the disputeThe parties may use an alternative system because the court has refused to hear the matterUsing the court system may mean that an action is costly, the issues are complex and a decision is often delayed