Winter Valley Nursing Home is large skilled nursing facility in the state of Florida. Winter Valley has numerous patients that at are suffering from conditions that require long- term care and make their discharge to home inappropriate. Ms. Barrow is a patient at Winter Valley Nursing Home and has been there for almost two years. Ms. Barrow often loses her balance when walking unassisted and falls. Ms. Barrow's neighbor, Mr. Lowell, in the next room over, has been complianing that he has not seen a physician in over six months, that he is experiencing sores that have turned in to open wounds and that he hasn't been bathed in over two weeks, Mr. Lowell has informed Ms. Barrow that he has contacted the State of Florida's Department of Health and Hospitals to file a complaint. Winter Haven has contacted you, an attorney specializing in representing Nursing Homes in compliance, for representation. What would you advise Winter Haven to do to address any potential issues that they may be facing as a result of a sta