With partner from your class, role-play an interaction with a customer in which you must refuse service. In this interaction you must act in a professional manner, state reasons for refusal, and point out signage, where applicable.

This activity will need to be observed, and a signed record of this observation (completed by the assessor or third party) should be uploaded in your answer. It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.