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With regards to three expectation questions that address the guests experience: (1) What information can Christy learn from these three questions; (2) What additional information

With regards to three expectation questions that address the guest’s experience: 

(1) What information can Christy learn from these three questions; 

(2) What additional information would be helpful to improve the level of service provided by the hotel, and 

(3) How can this additional information be collected?

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1Hotel experience is very critical when it comes to ensuring that Christys customers can generate in... blur-text-image

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