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Workingin your assignedgroup look at the following list of objectivesand determinewhetheror not the objectiveis well written Give the rationalefor your decision Rewrite anyobjectivewhich you feel

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Workingin your assignedgroup look at the following list of objectivesand determinewhetheror not the objectiveis well written Give the rationalefor your decision Rewrite anyobjectivewhich you feel is not well written sothatit is specific measurableattainablerelevantandtimely (SMART) andcascadingif possible 1. Weall control costs 2. All correspondence this departmentvill be answeredn a timely fashion. 3. Wewill strive to give high quality serviceto all. 4. All phonecallsmustbe answeredpromptly and courteously 5. All employeesvill receiveappropriateraining at leastoncea year 6. Ninety-five percentor moreof all phonecalls will be answeredvithin four rings 7. All employeesvill havean appraisalnterviewwith their manageat least once a year

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