Write non-technical proposal for this scenario and also three suggestions to to improve this ideas. also write a pseudocoflde too separately.

. . . . . . . Medical Device Servicing and Repairs Steve is the president of MediMaint, a 15-employee company that repairs and services medical devices. MediMaint's clients include two hospitals, six nursing homes, and several dozen medical device manufacturers for which they provide warranty service. MediMaint currently uses a paper-based system to track their work. Each serviced device gets a tracking sheet. The sheet contains the following information: Client name Received date Item description (model, serial #, etc.). Problem description Work performed Parts ordered Name of service technician Date work finished Name of approving supervisor Fee charged (broken down by parts and labor) The nine service technicians work both at the company headquarters and remotely at client locations. The two shop foremen work mainly at the company headquarters but travel occasionally to assist service technicians at client locations. MediMaint employs three clerks who answer phones; fill out the initial device intake sheets, fill out warranty reimbursement request sheets; provide clients with estimates for when items will be repaired; and send out invoices for finished work. Steve wants to do more than simply automate his existing system. The most important feature for Steve is a priority queue. Repair work is currently done on a first-come, first-served basis. Yet, several of MediMaint's warranty service contracts include bonuses for fast turnaround times and/or penalties for delays. His other contracts offer no such penalties or rewards, but he wants to maintain a maximum turnaround time of 45 days to keep those customers happy The shop foremen are very good at estimating how long it will take to perform a given repair. For each item, they can reliably provide the minimum, maximum, and average number of days required to make the repair. Steve would like the program to prioritize the repair list. Describe your approach in plain English for Steve. Be prepared to describe your approach in pseudocode for the technical submission Steve is sure there are other ways to improve MediMaint's operation. Please provide three of your own suggestions for improvement and describe how your solution would implement those ideas