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X Mindlap - Cengage Les X L. Langara Log in ng.cengage.com/staticb/w/evo/index.html?deploymentid=6035542481796086429374721089&elSBN=9780176910136&id=1326476104&snapshotld =2608 174& E MINDTAP Q Search this course Exam MARK 1115 - W02 -

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X Mindlap - Cengage Les X L. Langara Log in ng.cengage.com/staticb/w/evo/index.html?deploymentid=6035542481796086429374721089&elSBN=9780176910136&id=1326476104&snapshotld =2608 174& E MINDTAP Q Search this course Exam MARK 1115 - W02 - Fall 2021 Mid-Term 1 Exam MARK 1115 - W02 - Fall 2021 emaining: 1:10-11 Save Submit Test for Grading tions la17mk05r.1.084 Question 7 of 100 In 2019, while visiting Disney World with his mom, young Brody was completely overwhelmed and had a "meltdown. " As a young boy with autism, Brody couldn't handle the stimulation coming at him. A Disney character, recognizing how Brody was feeling, took him aside and spent some time comforting and chatting with him. This is an example of Disney empowering employees to go beyond the regular to provide which of the following? O a. a gift O b. unparalleled customer happiness O c an exchange O d. unparalleled customer value 120 D- Icon Kap

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