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XYZ Movers, a professional relocation company, has 3 - person teams for their moving services. The company asks customers to complete a satisfaction survey regarding

XYZ Movers, a professional relocation company, has 3-person teams for their moving services. The company asks customers to complete a satisfaction survey regarding their recent move. For an employee's performance appraisal, customer satisfaction surveys are also considered in addition to supervisors and team members ratings. Which of the following appraisal methods best describes this situation?
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paired comparisons
360-degree performance appraisals
positive halo effect
first-impression effect

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