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You are a case manager assigned to work with an older First Nations Australian, Jurrah, who requires assistance with various aspects of his daily life.

You are a case manager assigned to work with an older First Nations Australian, Jurrah, who requires assistance with various aspects of his daily life. His mobility and hearing are declining, requiring him to use a walking frame and hearing aid. The man is also an Elder in a remote community. What cultural considerations should you integrate into case management planning to ensure the person's special needs are respected? Cultural considerations can include the history of the diverse population, communication styles and languages and cultural protocols case managers should follow throughout the planning process

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