Question
You are a certified return-to-work case manager at WidgIT, a company that manu-factures computer parts. WidgIT has a disability management program with a suc-cessful track
You are a certified return-to-work case manager at WidgIT, a company that manu-factures computer parts. WidgIT has a disability management program with a suc-cessful track record of achieving its goals of early intervention and sustained return to work. In fact, the company has been nationally recognized for its disability management program. Tyler, one of WidglT's employees, sustained injuries to his back and leg after being pinned between two pieces of equipment. You intervened right away and have helped Tyler get immediate and sustained medical treatment and helped him navigate the necessary documents to file for compensation. He's now been off work for five weeks. Tyler has been completely out of touch for three weeks, ever since you indicated that you'd like to have contact with his physician. You have tried reaching him by phone and email, but he does not return your calls or messages. You are now worried that Tyler has become suspicious and has disengaged in the process. What do you do? Answer the questions from this Case Study
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