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You are a quality manager in a medium sized training institution specializing in Technical Courses. You have been tasked to ensure quality is improved using
You are a quality manager in a medium sized training institution specializing in Technical Courses. You have been tasked to ensure quality is improved using TQM principles. Draft a simple plan including: a) Brief explanation of the core idea behind TQM and its significance for businesses in maintaining high-quality standards. b) Quality dimensions you would consider and why. c) The key principles of Edwards Deming you would apply and why
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