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You are a security professional working in incident detection and response at the manufacturingcompany Design by Paradigm. An engineer at the company submitted a helpdesk
You are a security professional working in incident detection and response at the manufacturingcompany Design by Paradigm. An engineer at the company submitted a helpdesk ticket after theapplication used to render engineering files began performing slowly. The operations team recognizedthat the server storing the engineering files was experiencing high utilization and rebooted the server aspart of the standard operating procedure. Following the server reboot, additional helpdesk tickets weresubmitted by engineers still experiencing latency issues. After the support technician verified that eachengineer was running the latest version of the software, the helpdesk tickets were escalated to yourteam and assigned to you.
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