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You are about to complete the implementation of a set of business processes and software solution for Customer Relationship Management (CRM) for your client, Quattro

You are about to complete the implementation of a set of business processes and software solution for Customer Relationship Management (CRM) for your client, Quattro Averis Malaysia Sdn. Bhd.

Discuss the various steps that you must take to ensure a smooth project close-out and handover. Describe a possible project close out report for this as well.

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