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You are an account manager working for the Andrews Company. You sell and service the sensors for sales representatives in many different industries. Your boss
You are an account manager working for the Andrews Company. You sell and service the sensors for sales representatives in many different industries. Your boss tells you that your engineers are contemplating changing the specifications to make the sensors operate in mobile phones. Some of the proposed changes however may be unpopular with your customers. You suggest to your boss that customers should be notified before any changes would take place. Your boss disagrees and says, "Its better to ask for forgiveness than for permission." Which of the following is the best course of action in order to help make the best decision?
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