You are an adjuster working for X Insurance Company. Your insured, Joe was involved in a motor vehicle accident at 2:30 AM. He apparently lost control of his vehicle and collided with a pole. He was the only occupant in his vehicle. The police, ambulance and fire department attended the scene. Joe was not transported to hospital, but needed to perform tests as there was an odor of alcohol.

Based on your studies:

• What are some of the information you will expect to see on the notice of loss
• How will you commence the investigation
• Do you think a statement will be necessary and if so, what are some of the pertinent questions you may ask Joe
• What policy/coverage investigation will you complete
• What information will you request from everyone who was involved at the scene
• How will you communicate with Joe - what skillset will you use
• What expectations will you set, whilst you complete this investigation
• If there may be a coverage problem, how will you communicate this to Joe

Please complete this assignment to reflect approximately 1200-1500 words.