You are asked to calculate the cost of the quality for the following scenario. Make sure to categorize the cost into: Prevention, Appraisal, Internal Failure Cost, and External Failure Cost. Develop a chart to summarize the results. Show your work

1. The extrusion department makes 100 pounds of C-80019 extrusion that is defective. One flange is bent slightly inward. The defect is not detected. At this point, the extrusion has cost $1.16/lb.

2. The extrusion moves through several additional processes including paint. It is stored, handled, and records are kept. The additional cost is $0.19/lb.

3. An operator sets up a punch press to notch the ends. The setup requires 0.5 Hours @ $11.75/Hr.

4. An operator attempts to notch the extrusions. The bent flange prevents entry into the punch die. The operator calls for a supervisor and waits for 15 minutes. Operator cost is $11.75/hour.

5. Supervisor arrives. Operator and supervisor attempt to process the parts without success. Supervisor calls Diemaker. Both wait for arrival of diemaker. Total time is 20 minutes. Supervisor's time costs $14.75/hour.

What is the cost of quality