You are given the observed flow rate of the trophy making process to be 12 trophies per hour. You are also given the throughput time for a trophy to be completed through its two-task process to be 11 minutes. Please calculate and report, based on the information provided, the average number of units that are in the process at a time. Remember to show your work including any formula you use. Round your final answer (if needed) to three places after the decimal.