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You are leading are enterprise process mapping project. Your team consists of process analysts and modelers. Process analyst are responsible for gathering process knowledge from
You are leading are enterprise process mapping project. Your team consists of process analysts and modelers. Process analyst are responsible for gathering process knowledge from organizational SMEs and passing it on to the modelers to map the process. Halfway during the first iteration you noticed that work is getting accumulated in the "Work in Process" and few of these items are being moved to the "Completed" section of your Kanban board. Upon a detailed inspection, you found out that the analysts' throughput is greater than the modelers' throughput, and as a result fewer processes get drafted than what get started. What should you do first? Remove some analysts from the team to create a balance. Hire more modelers. Hire more analysts. Ask the analyst to help the modelers complete the processes
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