Question
You are selling online software and it costs your business $25 to acquire a new customer. Typically a customer will pay $100 for a yearly
You are selling online software and it costs your business $25 to acquire a new customer. Typically a customer will pay $100 for a yearly membership and they will be your customer for an average of 5 years. What is the lifetime customer value. Show the formula used and calculation steps
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Customer Service Career Success Through Customer Loyalty
Authors: Paul R. Timm
6th edition
133056252, 978-0132553001, 132553007, 978-0133056259
