Question
You are the manager at the Hosh Avenue Grill. The establishment has been experiencing some theft for the past three week. Much of it may
You are the manager at the Hosh Avenue Grill. The establishment has been experiencing some theft for the past three week. Much of it may have occurred during the busiest hours of operation. The items stolen include frozen meat, prewrapped items placed at the register for guests to purchase, and items received but not yet placed in storage areas.
- Items taken from inventory are matched with orders one week after the sale. The prewrapped items are kept in inventory until placed on the counter based on the par levels desired. Note:Par levels are quantity of products the operation wants to keep on hand at all times. Employees enter and exit though an employee entrance. They are not allowed to bring packages to work or take out packages when they leave. Personal items are kept in employee lockers.
- The establishments accountant has provided a report that indicates the costs of products that should have been used to generate sales. There is a difference of more than $500 over the past three weeks.
Your plan is to ask a team of employees to meet as quickly as possible to try to resolve this problem. You want to conduct the meeting that helps identify where the problem is occurring and how to stop it. However, the problem may be caused by one or more of the attendees.
- Identify objectives to accomplish during the first meeting. Identify three issues to discuss.
- Write objectives that address each of these issues.
- What type of meeting would you use?
- Create an agenda for the meeting.
- Who will participate in the meeting? Why did you choose these people?
- How long will the meeting last? Why?
- What materials do you need for the meeting?
- How will you evaluate the effectiveness of this meeting?
- Besides having a meeting, are there any measures you would take to solve this problem? Give at least 2 solutions.
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