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You are the marketing manager for a small kitchen appliance firm. In doing productresearch field tests you discover a design flaw in one of your
You are the marketing manager for a small kitchen appliance firm. In doing productresearch field tests you discover a design flaw in one of your popular appliances thatcould be harmful to your customers. However, a product recall would bankrupt yourcompany and cause all of your employees (including yourself) to lose their jobs.
- Considering the difficulty of this situation, outline a plan to deal with the situation that would be an appropriate response both personally and ethically.
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