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You are the Quality Management Consultant for a private hospital. Lately, you have noticed that there are frequent complaints from patients regarding delays in medication

You are the Quality Management Consultant for a private hospital. Lately, you have noticed that there are frequent complaints from patients regarding delays in medication delivery in the pharmacies. These delays are causing dissatisfaction and frustration among patients. Consequently, it is anticipated that the hospital might lose patients. Use the 7 Quality Control Tools to solve this problem, in the subsequent pages. Affinity Diagram. (5 marks)
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You are the Quality Management Consultant for a private hospital, Lately, you have noticed that there are frequent complaints from patients regarding delays in medication delivery in the pharmacies. These delays are causing dissatisfaction and frustration among patients. Consequently, it is anticipated that the hospital might lose patients. Use the 7 Quality Control Tools to solve this problem, in the subsequent pages. Affinity Diagram

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