You are the supervisor in a team of four dental assistants (Patti, Houman, Javier, and yourself) who have been advised by your manager that tomorrow there will be a lot of patients scheduled in the dental office and that you should plan for tomorrow. You check the board online via the link your manager has provided in their message, and you find out that there will be roughly forty teeth cleanings, three cavity removals, and a dozen fillings scheduled for an eight-hour shift. Patti and Javier confirm their availability, but Houman reminds you he must leave work early because of a pre-approved appointment. Houman is the only member of your team with enough experience to work with the dentists on the cavity removals, so these will need to be done before he leaves for his appointment. Patti and Javier were not aware Houman had an appointment and are worried they might have to reschedule some of their patients if they are going to leave on time. As their supervisor, how would you plan, organize, lead and control your team through this dilemma