You are the Underwriting Manager for a UK-based insurer, specialising in motor insurance. The insurer has been established for the last 10 years. The way in which the insurer has operated during this 10 year period has remained the same. In addition, the motor underwriting philosophy and motor insurance policy cover have also remained unchanged during this period. However, during the last two financial years, the motor account has experienced an increase in both notified claims and the cost of claims incurred. A recent audit has indicated that a higher proportion of these claims than was expected are fraudulent. You have decided to review the effect of the indicated fraud on the motor account. (a) Describe how this indicated fraud could be occurring within the motor account. (8) (b) Discuss how this indicated fraud may impact the insurer and its policyholders. (14) (c) Explain two significant actions you could take to reduce the impact of this indicated fraud within the motor account. (8)