You have a big paper due for your marketing class, and you're almost finished All you have left to do is check your grammar, punctuation, and spelling. Which step of the writing process do you have left to complete? A. Removing B. Revising C. Rearranging D. Editing. Which of the following are characteristics of a well-written executive summary. A Error tree, simple, and creative B. Clear, concise, and error free C. Creative, concise, and informal D. Concise informal and error free Which of the following would most benefit from a customer-service mindset that helps to reduce complaints and increase profits A Customers B Employees C. Businesses D. Competitors