You have been asked by Indy Real Estate, a small real estate business on the Gold Coast, to install a switch in their business premises. The business has a manager, a receptionist and five real estate agents. All of these people require Internet access through the router that you will install.

Outline the types of communication you would use, and which person in the business you would liaise with, in order to:

access the business premises to determine the existing physical layout and where to install the switch;

write a plan for the installation of the switch and deliver this document to the business; and

obtain approval from the business to go ahead with the switch installation.