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You have been working as a supervisor in a community service organization for some time. The organization has a policy of recognizing diversitypersonal/ individual and

You have been working as a supervisor in a community service organization for some time.

The organization has a policy of recognizing diversity—personal/ individual and cultural. The current workforce is, therefore, comprised of a number of people from different cultures, with a wide range of background experiences and skills.

Inclusivity policies are supported by the current workforce and there is very little conflict. All staff receive cross-cultural training which helps them accept workforce diversity and accommodate the diverse needs of the clients for whom they care.

Write explaining:

  • the ways in which diversity can impact on work and work relationships
  • the benefits of diversity
  • the need for inclusivity, cultural safety and cultural competence
  • why it is necessary for staff to reflect on their own individual and cultural characteristics, biases and prejudices 
  • how diversity should be valued and accommodated
  • how effective and mutually beneficial relationships can be built with workmates, clients and clients' families
  • how to overcome communication barriers
  • how the individual and cultural needs of clients can be accommodated and respected
  • the methods that might be used to prevent, overcome or manage cultural conflicts
  • strategies that people can use to improve their own self and social awareness

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