You have recently started working for a local department store in the Operations Department. Upon settling into your new position, you come to realize that they have outdated business practices. As a department, you and your peers begin to discuss changes that your store could make to help the store become more profitable and more competitive in the marketplace. This leads to discussions about the evolution of business practices at larger corporations such as Apple, Microsoft, Kohl's, etc. Partway through your discussion, your Director of Operations comes in and joins the conversation. He likes what he is hearing and starts to brainstorm out loud with the group how your store can get "more with the times."

• brief definition of Conflict Theory.
• brief definition of Symbolic Interaction.
• What changes have been made in various aspects of society (work, school, shopping, etc.)? Explain them through the lens of Conflict Theory and Symbolic Interaction Theory.
• How do Conflict Theory and Symbolic Interaction Theory explain or impact organizational change?
• Identify at least one other sociological theory, and demonstrate how it applies to organizational change in our society.
• Of the three identified theories (Conflict, Symbolic Interaction, and the theory of your choice), which theory do you believe best explains organizational changes in our society? Consider various aspects of the organizations that change i.e. technology, online, and face-to-face transactions, local versus global operations, etc.