You work at Sunspot Solar Panels Manufacturing Company. You are a process engineer and have worked there for five years. The current chief process engineer has taken you under her wing so that when she retires at the end of the year you can take over. To your surprise she invited you to sit in on the quarterly executive meeting where the CEO will discuss the current health of the company. During the meeting the CEO states \"Our Quality Sucks!\" After looking at the income statements and balances sheets you see that the company has lost 1.3 million dollars (USD) due to waste. Some part of the manufacturing process is causing every 20th solar panel to come out with a large crack on the left side leaving it unusable. Not to mention that product returns have caused erosion of your share of the US solar panel market. You have fallen from lst to 8th (last) place!! The CEO wants to adopt some sort of quality management philosophy/system and has placed your chief, you, and a few others on a team chartered with researching the issue and choosing the best option. In a week you will report your ndings at a special emergency quality control meeting. Here are your options: A. Adopt the performance excellence criteria, and apply for the Baldrige National Quality Award. B. Obtain ISO 9000 certication for your quality management system. C. Deploy the Six Sigma DMAIC improvement approach to reduce defects and variation in your mnnl I'an'i'l Irinf'l nrnnnnbnn