Question
You work for an organization that has traditionally been very formalized, and managers have had a very broad span of control over direct reports from
You work for an organization that has traditionally been very formalized, and managers have had a very broad span of control over direct reports from multiple departments and functions. This worked well in the past; managers were able to oversee a high number of direct reports because there were many rules and regulations dictating how their work should be performed. However, there were downsides. Employee talent was underused, and there wasn't a strong team culture, as most works was done independently according to standard operating processes.
Recently, the organization has been shifting to less formalized working structures to support more creative, innovative work and provide employees with more autonomy. While employees are happy with the purpose of these new changes, managers are feeling overwhelmed, and employees are feeling undersupported. This has impacted function-specific work the most because in the past, managers didn't need to understand in-depth, function-specific tasks (such as the technical aspects of graphic design work or the intricacies of project management). Instead, they had the ability to rely on rules, regulations, and standard operating processes. Employees have also noticed a lack of communication around current projects, which has led to a lack of updated information and duplicated work across management teams.
You have been asked to work with the human resources department to recommend a new organizational structure that addresses these identified management and communication concerns.
- Updated Organizational Structure Chart: make an updated organizational structure chart that addresses management and communication concerns.
- Explanation of Changes: Explain your reasoning for why you made the changes you did to the company's organizational structure. Include how your changes differ from the original and why you believe they would benefit the organization.
- Impact on Organizational Communication: Describe the impact these changes will have on the company's overall organizational communication.
- Impact on Team Communication: Describe the impact these changes will have on the company's overall team communication and reporting structure.
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