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You work in an organisation where most of the communication is written and circulated to you as a hardcopy document or an online document. Furthermore,

You work in an organisation where most of the communication is written and circulated to you as a hardcopy document or an online document. Furthermore, as an employee you are highly dependent upon others in terms of achieving work-related tasks, and you must follow a clear set of rules and procedures. In this scenario it is reasonable to assume that the organisation in which you work is highly complexity. highly centralised. low in complexity. highly formalised. low in formalisation

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