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Your business communication class was fortunate to have etiquette and protocol expert Mr IU speak to you. He runs the Protocol School of VNU, a

Your business communication class was fortunate to have etiquette and protocol expert Mr IU speak to you. He runs the Protocol School of VNU, a training centre for etiquette consultants and protocol officers. Mr IU empathized with the importance of soft skills. He talked about outclassing the competition and dining like a diplomat. He addressed topics such as business entertaining, invitations, introductions, greetings, seating arrangements, toasting, eye contact, remembering names, and conversation skills. In the table manners segment, among other topics, he discussed dining dos and don'ts, host and guest duties, seating and napkin placement, place settings and silverware savvy, eating various foods gracefully, and tipping. With characteristic poise but also humour, Mr IU bought utensils, plates, and napkins to demonstrate correct table manners. The class was thrilled to receive hands-on training from a nationally known business etiquette expert who was able to lessen their fears of making fools of themselves during business meals or at business mixers. Your task: You are now requested to write a formal thank you letter to Mr. IU, Director of the Protocol School of VNU

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