Your company creates software for hospital equipment and its best-selling product is used to monitor heart patients. It is an expensive product, but hospitals are always happy to pay a high price because of its quality. A new improved version is due to be rolled out in the next 12 months. This new version will save 10 lives a month. As project manager you have identified a number of risks. The key risk is that a major holiday period is due at a critical stage of the project when many staff will be requesting leave. Therefore, there is a risk that shortages of staff will cause a delay.

1. Discuss THREE appropriate actions that you could take to deal with this risk of possible staff shortages.
2. Review THREE standard types of risk strategy (mitigating action) that could be used to manage an individual risk. To which of these types of strategy do each of the actions that you have described in part (i) belong?