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Your firm wants to track changes in its brand image over time. A market research firm suggests doing a cross-sectional study using focus groups. In

Your firm wants to track changes in its brand image over time. A market research firm suggests doing a cross-sectional study using focus groups. In order to be more rigorous, they suggest using seven focus groups and doing them online to minimize interviewer bias. What is your opinion of this proposal? Suggest an alternative method if you do not agree.

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