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Your Task: Show that you understand and can correctly utilize the Pareto Chart and Swimlane Diagram quality management tools using the following scenarios: The organization

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Your Task: Show that you understand and can correctly utilize the Pareto Chart and Swimlane Diagram quality management tools using the following scenarios: The organization wants to create a project to address some of the business issues. Please create a Pareto Chart for the known My eBook issues and provide a recommendation for the scope of the project based on your analysis. The organization wants to improve the eBook production process based on some initial process review discussions. Create a Swimlane diagram to accurately represent the current eBook production process. Based on your analysis, propose an improvement (only 1) to the eBook production & quality management process. Identify the improvement, describe the process change (using the same Swimlane diagram or a new one) and explain how it will improve this business

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