Your top-performing sales rep is causing some issues within the team since you took over as the new Maritime Halifax District Sales Manager. He was one of your sales team peers before you were promoted. He thinks he is the best and doesn't need your advice. He doesn't want to follow your direction. Recently he is getting more vocal and complaining to the other sales reps on your team. He claims that he should be leading the team and creating the strategy that the team would follow and that results would be better with his direction. You know that part of his behavior is fueled by ego and that he really doesn't want to be the Sales Manager (potential drop in pay, and loss of autonomy). How are you going to handle your cranky top-performer? Provide a specific plan including how you will communicate, use different types of power, and motivate this rep to follow your lead. (8 marks) Ensure you provide supporting rationale to justify your plan. Answer: