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Zara works in retail and has put in for two days off to relax some after her fina xams. Just as she is finishing her

Zara works in retail and has put in for two days off to relax some after her fina
xams. Just as she is finishing her last test she gets a text from he boss stating
that she needs to come and fll in for a sick employee's shift. She wants to say
no, she's not on the schedule but she doesn't want get on her boss's "bad side.
Zara should use the following conflict style to manage the situation?

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