1. Specifically what type of appraisal tool does the company seem to be using, based on what you read in Chapter 9? How would you modify it? Kim Galvin, the human resources director of the California Health Foundation, explains the nature of the company s performance management system. The employee appraisal system is open-ended and includes just a few general categories, covering the employees past performance with respect to their objectives set at the previous year s appraisal, and their future goals in the company