3. What is Joie de Vivre s philosophy on advertising for its hotels? How does this support...

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3. What is Joie de Vivre s philosophy on advertising for its hotels? How does this support the firms strategic aims? Chip Conley is the founder of Joie de Vivre Hospitality (JDV), a collection of boutique hotels, restaurants, and spas in California. The kitschy atmosphere of the boutiques allows JDV to differentiate itself from both the luxury and the chain hotels. Customer loyalty is so great that JDV relies primarily on word-of-mouth advertising and spends little on traditional advertising methods.

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