What is a customer relationship management (CRM) program? Describe one CRM program that you have participated in

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What is a customer relationship management (CRM) program? Describe one CRM program that you have participated in as a customer.

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Retailing Management

ISBN: 978-1259573088

10th edition

Authors: Michael Levy, Barton Weitz, Dhruv Grewal

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Question Posted: Dec 03, 2018 11:40 AM

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What is a customer relationship management (CRM) program? Describe one CRM program that you have participated in

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Customer relationship management CRM is a business philosophy and a set of strategies programs and s...View the full answer

Retailing Management

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