Communication or Behavior Styles is one of the most popular training programs.

Worldwide, 47 million people have participated in the Wilson and DiSC programs. An understanding of communication styles assists us in building better personal and business relationships. As indicated in this chapter, the first step in applying what you have learned about communication styles is to identify and understand your own style. Using the Online Communication Style Assessment at the www.pearsonhighered.com/manning website, assess your communication style.

a. Do you agree with your assessment of your most preferred style? How about your results on your secondary style?

b. Referring to the material presented in the chapter, identify the strengths and weaknesses of your style.

c. Identify the styles you enjoy working with best. Identify the styles you enjoy working with least.

d. Refer to page 137. Can you identify those behaviors you tend to exhibit when you feel stressed?

e. Explain why you think so many individuals and companies have participated in this program. From Figure 5.8 on page 132, list the names other training programs have used to identify your most preferred style.