1. How does the historical image of service as servitude affect today's customer ex- pectations and service...

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1. How does the historical image of service as servitude affect today's customer ex- pectations and service employee behavior?

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Service Management Operations Strategy Information Technology

ISBN: 9780071244404

5th Edition

Authors: James A Fitzsimmons

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Question Posted: Nov 13, 2024 04:01 AM

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1. How does the historical image of service as servitude affect today's customer ex- pectations and service employee behavior?
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1. How does the historical image of service as servitude affect today's customer ex- pectations and service...

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Service Management Operations Strategy Information Technology

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