3 Survey a range of people who own and/or responsible for the performance of the following pieces of equipment. What is their approach to maintaining them and how is this influenced by the perceived seriousness of any failure?

(a) Motor cars.

(b) Central heating systems or air conditioning systems.

(c) Domestic appliances such as dishwashers and vacuum cleaners.

(d) Furniture.

(e) Lighting or lighting systems.