4 Visit the websites of some of the many companies that offer advice and consultancy to companies wishing to review their ‘business continuity’ plans. Based on your investigation of these sites, identify the key issues in any business continuity plan for the following types of operation:

(a) a university

(b) an airport

(c) a container port

(d) a chemicals manufacturing plant.

In terms of its effectiveness at managing the learning process, how does a university detect failures? What could it do to improve its failure detection processes?